There are problems with the Brother printer offline as well, occurring for a number of reasons, most notably WIFI, connectivity, and power supply issues. Following are some steps to switch off "online." Click on "control panel," then "printers and faxes" from the "start" menu of the printers. Double-click the printer's icon Following that, a pop-up window containing information about all currently scheduled print jobs on the printer will display. select "use printer offline" under "printer" in the menu.